Maxine Clark, Founder and Chief Executive of Build-A-Bear offered these tips on starting your own business in the Winter 2009 issue of Girlfriendsz
http://girlfriendzmag.com/pdf/Issue5_MaxineClark.pdf
1. Plumb Your Passion (i.e. do something you love).
2. A Goal is a Dream with a Deadline. It takes a plan - a business plan - to organize what you want to do.
3. Don't give good customer service - give Phenomenal customer service (Retrofitness, Saladworks, Outback Steakhouse, are you listening?)
4. Empower your employees
5. Give back (to the community)
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