Comcast believes I have 4 Cable boxes---I have 3. I found this out last week when I returned an unused cable box and their representative told me my count had gone down from 5 to 4. Huh?
I only have 3, I said. No problem, they're sending out a technician on Tuesday to execute a search warrant on my premises. Presumably, at that point, they'll realize I only have 3.
Interestingly, the 4th cable box they believe I have has been used to order 7 on demand movies on my accounts since November (it could be worse, it could be more, and the person has decent taste in movies.)
After installing Purchase code PIIN's on all 3 of my Cable boxes last week, I thought I was fully armed to ask Comcast to remove the charges. They refused. Well, after some arm twisting (asking to talk to a supervisor, threatening to call my Cable ombudsman--whatever that is--they agreed to think about it.
They still didn't see the issue.
In fact, I was absolutely stunned to discover that Comcast can't prevent the purchase of any Pay-per-view activity from my house. Really?
Their solution? Put a purchase PIIN on all of my cable boxes. I did that, remember?
It's hard to believe that a company as big and tech savy as Comcast can't figure out where cable box
M1....805
really is.
All I know is that it's not in my house.
More to follow.
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