Wednesday, April 1, 2009

Canon Camera Powershot A95

My Canon Camera Powershot A95 suddenly stopped working 2 weeks ago---everything in the view finder was blurry, and the pictures were the same way.

I was checking some reviews on Amazon.com and someone had posted this link

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=10468&keycode=2112&id=48264

indicating that the camera may be subject to recall.

I called Canon, and they told me to ship it to them (at their expense.)

I received good news today indicating that Canon will fix the camera at no charge to me.

Dear JOHN :

We have received your equipment for evaluation and repair. Based on our initial examination, we will start the necessary repairs at no charge to you. You can expect the repair to be completed and returned back to you within approximately 7 business days* from the date shown above. There is no need to respond to this notice.Please note that in the unlikely event that any additional internal damage is found due to liquid/water, sand, corrosion, battery leakage or impact (such as dropping the unit), a revised estimate will be sent for your authorization, since these conditions are specifically excluded from warranty coverage.


Thank you for purchasing Canon products and for allowing us this opportunity to serve you.


Best Regards,Canon Factory Service Center

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