My son needed brakes and Mongo's in Delran just did a great job at a reasonable price.
Fast appointment, pleasant service staff, good price, and quick service.
Mongo's
1808 Taylors Ln
Cinnaminson, NJ Phone:
856-786-5101
As for me, I still use O&J, which is nearby in Riverside. Great service, just a bit harder to get an appointment.
O&J's
307 S Chester Ave
Riverside
856-461-0603
http://www.ojcarrepair.net/
Monday, December 29, 2008
Guitar Hero---Drum Problem
It's a shame (a real shame) that the first thing I can do after dragging myself out of bed with the flu is to write a note about Guitar Hero, ActiveVision.
We bought our daughter Guiar Hero, World Tour, for Christmas. ($200+) from EBGames in the Moorestown Mall.
Christmas morning she excitedly opens it--guess, what the drums don't work.
A Google search reveals that this is a known issue---
On Saturday, December 27th, my wife tries to return the defective item to EBGames in the Moorestown Mall, but it's not their 'policy' to accept Guitar Hero defective material (they should tell you that before you buy the junk). They give us a Toll Free Number: 1-800-205-4713.
I call the number---they've been waiting for me, as there is a dedicated number for the return of defective Guitar Hero World Tour Units.
I give them some information---they ask the for Serial number found on the Drum console. Hmmm...there is none. What does that mean?
No matter, they will accept the return, email me a postage paid label and ship me new drums when they get the old ones. By the way, if you go through this process, you may as well ship back the cymbals---an orange and yellow one---as they may be defective also. I am given three RMA numbers for the return. One for the drum console, one for the orange cymbal, and one for the yellow cymbal.
I'm told that it will take at least 24 hours to email me the package label, 3 days shipping each way. My daughter wants to know when she can start drumming.
Sunday morning, I check my email--nothing there. Perhaps the operator got my email address wrong? Perhaps my ISP has determined that it's junk mail and filtered it. I decide to wait until Monday. All of this, by the way, while coughing and hacking up huge amounts of thick, disgusting mucous. Merry Christmas.
Monday morning---no email from ActiveVision.
I call them again around 12:45.
I get the same woman (at least it sounds that way) who dealt with me before. She tells me I should expect the email sometime today.
I say wait a minute, I called on Saturday.
Oh, she says, I need to call the RMA hot line at this number. 1-310-255-2050. Then press #1.
I call, the phone rings. It tells me I have reached the Drum hot line. I press #1. This option wants to give me cheat codes for some game.
I can no longer type my responses---now I need to speak them (with a raspy voice nonetheless).
In frustration, I utter a profanity into the phone, and the automated response comes back and says "just a minute, we'll have you speak to an operator." That was at 12:50.
Every one in a while a message comes on telling me that all operators are busy, and that someone will be with me momentarily.
It is now 1PM.
1:04---I'm now speaking with a very knowledgeable person who tells me that with the weekend, it may take more than 1 to 2 business days for the email to show up.
He also seems to know about the Drum Controlller and the Wii, and he thinks the problem is probably the drum controller.
The bottom line--give it another day.
He also says that I can check this link for the status of my RMA...
http://www.activevision.custhelp.com/
However, that doesn't exists...hmmm
Let's try
http://www.activision.com/
That's close.
Turns out the actual URL is this one...
https://activision.custhelp.com/cgi-bin
In fact, here's a dedicated cutsomter site for Guitar Hero World Tour
http://redoctane.custhelp.com/cgi-bin/redoctane.cfg/php/enduser/std_alp.php?p_sid=EeDAkBmj
We bought our daughter Guiar Hero, World Tour, for Christmas. ($200+) from EBGames in the Moorestown Mall.
Christmas morning she excitedly opens it--guess, what the drums don't work.
A Google search reveals that this is a known issue---
On Saturday, December 27th, my wife tries to return the defective item to EBGames in the Moorestown Mall, but it's not their 'policy' to accept Guitar Hero defective material (they should tell you that before you buy the junk). They give us a Toll Free Number: 1-800-205-4713.
I call the number---they've been waiting for me, as there is a dedicated number for the return of defective Guitar Hero World Tour Units.
I give them some information---they ask the for Serial number found on the Drum console. Hmmm...there is none. What does that mean?
No matter, they will accept the return, email me a postage paid label and ship me new drums when they get the old ones. By the way, if you go through this process, you may as well ship back the cymbals---an orange and yellow one---as they may be defective also. I am given three RMA numbers for the return. One for the drum console, one for the orange cymbal, and one for the yellow cymbal.
I'm told that it will take at least 24 hours to email me the package label, 3 days shipping each way. My daughter wants to know when she can start drumming.
Sunday morning, I check my email--nothing there. Perhaps the operator got my email address wrong? Perhaps my ISP has determined that it's junk mail and filtered it. I decide to wait until Monday. All of this, by the way, while coughing and hacking up huge amounts of thick, disgusting mucous. Merry Christmas.
Monday morning---no email from ActiveVision.
I call them again around 12:45.
I get the same woman (at least it sounds that way) who dealt with me before. She tells me I should expect the email sometime today.
I say wait a minute, I called on Saturday.
Oh, she says, I need to call the RMA hot line at this number. 1-310-255-2050. Then press #1.
I call, the phone rings. It tells me I have reached the Drum hot line. I press #1. This option wants to give me cheat codes for some game.
I can no longer type my responses---now I need to speak them (with a raspy voice nonetheless).
In frustration, I utter a profanity into the phone, and the automated response comes back and says "just a minute, we'll have you speak to an operator." That was at 12:50.
Every one in a while a message comes on telling me that all operators are busy, and that someone will be with me momentarily.
It is now 1PM.
1:04---I'm now speaking with a very knowledgeable person who tells me that with the weekend, it may take more than 1 to 2 business days for the email to show up.
He also seems to know about the Drum Controlller and the Wii, and he thinks the problem is probably the drum controller.
The bottom line--give it another day.
He also says that I can check this link for the status of my RMA...
http://www.activevision.custhelp.com/
However, that doesn't exists...hmmm
Let's try
http://www.activision.com/
That's close.
Turns out the actual URL is this one...
https://activision.custhelp.com/cgi-bin
In fact, here's a dedicated cutsomter site for Guitar Hero World Tour
http://redoctane.custhelp.com/cgi-bin/redoctane.cfg/php/enduser/std_alp.php?p_sid=EeDAkBmj
Labels:
Activison,
Complaints,
Consumer Protection,
Guitar Hero
Sunday, December 28, 2008
Thursday, December 25, 2008
Fan Mail letter of the week---December 25, 2008
Just received this email...
My name is Mark and am deaf-blind. I personally wanted to tell you how much I loved to read "Learn To Program" book series and made my addictions. You are a very honest and proficent author and know our feeling comfortable about your author.
I'd like to know where I could find a "Learn To Program With HTML 4" and "Learn To Program With ASP.NET" technical/educational books.
I was a former COBOL computer programmer analyst in Information Systems at the federal government over 20 years until I left on my disability retirement in 1996. Right now I am facing to learn a conversion from IS to IT. In addition, I'm not familiar in IT, but I'd love to learn many new technologies in IT.
Could you able provide me information how did you get started to build your website from scratch? Server or Hosting? What web publishing and database software programming that you currently use? Thank you.
Kindest regards,
Mark
My name is Mark and am deaf-blind. I personally wanted to tell you how much I loved to read "Learn To Program" book series and made my addictions. You are a very honest and proficent author and know our feeling comfortable about your author.
I'd like to know where I could find a "Learn To Program With HTML 4" and "Learn To Program With ASP.NET" technical/educational books.
I was a former COBOL computer programmer analyst in Information Systems at the federal government over 20 years until I left on my disability retirement in 1996. Right now I am facing to learn a conversion from IS to IT. In addition, I'm not familiar in IT, but I'd love to learn many new technologies in IT.
Could you able provide me information how did you get started to build your website from scratch? Server or Hosting? What web publishing and database software programming that you currently use? Thank you.
Kindest regards,
Mark
Tuesday, December 23, 2008
Patchwork on Route 130
I've noticed, while driving Route 130 through Cinnaminson and Delran, that one of New Jersey's worst roads is undergoing some seam repair.
That won't help the gullies and trough in the road.
This morning, the area around Bayard's Chocolates in Cinnaminson is also being patched.
That won't help the gullies and trough in the road.
This morning, the area around Bayard's Chocolates in Cinnaminson is also being patched.
Cinnaminson Friendly's---Update, December 23, 2008
I haven't heard any news about the Cinnaminson Friendly's armed robbery from a few weeks ago---I also haven't heard any news of more armed robberies in Cinnaminson since.
Someone I know was looking for a place to go last night around 10---she suggested Friendly's in Cinnaminson, but I directed her to the Moorestown Friendly's instead.
Someone I know was looking for a place to go last night around 10---she suggested Friendly's in Cinnaminson, but I directed her to the Moorestown Friendly's instead.
Broken Nose update, December 23, 2008
I see that people have been directed to my blog by searching for information about broken noses.
One query that was generated this morning, and which resulted in a hit to my blog, was how to get swelling down from a broken nose.
Interestingly, the first thing I asked for when my wife asked if there was anything she could do for me as I bled on my upstairs hallway rug was ICE. I've had injuries before (not to my nose) and I know that ice is very good.
Even more interestingly, first responders and emergency room personnel never gave me any ice at all for my nose.
They told me that the swelling would go down in 6 weeks (which is for the most part true) and my plastic surgeon said a full recovery would take about 6 months.
My nose still hurts (the bony part anyway that was broken) and is numb (the area where it was stitched).
In short, if you have a broken nose and want to the swelling to go down, I would ice it for 24 hours, and after that, you're pretty much at the mercy of your own healing time.
One query that was generated this morning, and which resulted in a hit to my blog, was how to get swelling down from a broken nose.
Interestingly, the first thing I asked for when my wife asked if there was anything she could do for me as I bled on my upstairs hallway rug was ICE. I've had injuries before (not to my nose) and I know that ice is very good.
Even more interestingly, first responders and emergency room personnel never gave me any ice at all for my nose.
They told me that the swelling would go down in 6 weeks (which is for the most part true) and my plastic surgeon said a full recovery would take about 6 months.
My nose still hurts (the bony part anyway that was broken) and is numb (the area where it was stitched).
In short, if you have a broken nose and want to the swelling to go down, I would ice it for 24 hours, and after that, you're pretty much at the mercy of your own healing time.
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