I've been trying to get Closed Captioning to work with my HDTV through a COMCAST DVR forever--just found this forum which discusses the issue and says it is possible, although you will have to power off the DVR which can be a pain...
http://www.netjeff.com/wp/?p=411
Here's a direct link to a wikibook section on Closed Captioning
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Setup#Closed_Caption
Showing posts with label Comcast. Show all posts
Showing posts with label Comcast. Show all posts
Wednesday, February 24, 2010
Thursday, May 21, 2009
I can't believe it's been so long
I can't believe it's been so long since I last posted---nothing in May.
It's not that I don't have a lot to say, but it would be mostly complaints.
People continuing to be incredibly rude with their driving...
People continuing to be incredibly rude in the movie theater, mainly through the very annoying practice of text messaging while the feature show is running...
Students who, except through the mercy of my second chance, would have failed my course complaining about a C+, and suggesting that they would have had a 'B' with another instructor. Come on now, are you kidding me?
Comcast pulling the plug indiscriminately on my Internet connections---I'm sure they can't notify the entire neighborhood, but can they reboot the neighborhood in the middle of the night? Well, come to think of it, they do that also.
Have a great day!
It's not that I don't have a lot to say, but it would be mostly complaints.
People continuing to be incredibly rude with their driving...
People continuing to be incredibly rude in the movie theater, mainly through the very annoying practice of text messaging while the feature show is running...
Students who, except through the mercy of my second chance, would have failed my course complaining about a C+, and suggesting that they would have had a 'B' with another instructor. Come on now, are you kidding me?
Comcast pulling the plug indiscriminately on my Internet connections---I'm sure they can't notify the entire neighborhood, but can they reboot the neighborhood in the middle of the night? Well, come to think of it, they do that also.
Have a great day!
Friday, February 20, 2009
Comcast showed up on time...Friday, February 20, 2009
Comcast showed up right on time this morning--the technician, Kevin, was someone who's been to the house several times before (for my problematic Digital Voice Service) and he confirmed that I had 3 Digital boxes, not 4 as the Central Office believed.
He told me that the phantom box will be removed from my electronic account (Penn State students, are you listening) and that I should no longer be billed for the movies that the person who has that box has been ordering.
I'll continue to monitor for these charges, as he or she seems to order them on the weekend.
Thanks Kevin and Mark for (hopefully) resolving the problem.
He told me that the phantom box will be removed from my electronic account (Penn State students, are you listening) and that I should no longer be billed for the movies that the person who has that box has been ordering.
I'll continue to monitor for these charges, as he or she seems to order them on the weekend.
Thanks Kevin and Mark for (hopefully) resolving the problem.
Wednesday, February 18, 2009
COMCAST Cares
Wow, I'm really impressed.
I had blogged about my experience with Comcast, my phantom box, and their failure to show up for an appointment to inventory my house.
Someone from their Customer Service department somehow saw my blog post, contacted me via a comment he posted, and within an hour of emailing him with my story, a representative (Betsy) from the Comcast Executive office called to say she would be personally handling my problem.
Comcast still isn't coming out any earlier (Friday, February 20th, between 8 and 10AM), but it's nice to know that someone there is overseeing the problem.
I had blogged about my experience with Comcast, my phantom box, and their failure to show up for an appointment to inventory my house.
Someone from their Customer Service department somehow saw my blog post, contacted me via a comment he posted, and within an hour of emailing him with my story, a representative (Betsy) from the Comcast Executive office called to say she would be personally handling my problem.
Comcast still isn't coming out any earlier (Friday, February 20th, between 8 and 10AM), but it's nice to know that someone there is overseeing the problem.
Tuesday, February 17, 2009
Can there be another company more INCOMPETENT than COMCAST of Burlington County
You may recall the issue of my 3 cable boxes--COMCAST of Burlington County has me recorded as having 4.
Last Wednesday, February 9th, I scheduled an appointment to have a search done of my premises to verify that I truly have 3.
When I made the appointment, the Customer Service Rep (I should have written or blogged her name) told me these types of appointments are limited, and that the earliest she could get someone there would be Tuesday, February 17th, between 12 and 2.
At 2:10PM today, after no one showed up, I called COMCAST to ask where they were---the Customer Service Rep (again, I didn't record the name) told me the technician was running late, but would be here today.
Finally, when no one showed by 3:45, I called COMCAST again. The Customer Service Rep (Danielle her name was) told me the appointment had been set up wrong, and that no one would be coming out today. Furthermore, she said, these types of appointments are limited, and the earliest she can get someone to verify my service would be Friday, February 20th, between 8 and 10AM.
Danielle apologized profusely, and assured me she knows how to set up the special appointment.
COMCAST, by the way, is great for apologizing---they do it all the time when they mess up your service, fail to provide reasonable Digital Voice in the Cinnaminson area, not show for appointments, mess up appointment registrations, etc, etc, etc.
Want to be they don't show?
Last Wednesday, February 9th, I scheduled an appointment to have a search done of my premises to verify that I truly have 3.
When I made the appointment, the Customer Service Rep (I should have written or blogged her name) told me these types of appointments are limited, and that the earliest she could get someone there would be Tuesday, February 17th, between 12 and 2.
At 2:10PM today, after no one showed up, I called COMCAST to ask where they were---the Customer Service Rep (again, I didn't record the name) told me the technician was running late, but would be here today.
Finally, when no one showed by 3:45, I called COMCAST again. The Customer Service Rep (Danielle her name was) told me the appointment had been set up wrong, and that no one would be coming out today. Furthermore, she said, these types of appointments are limited, and the earliest she can get someone to verify my service would be Friday, February 20th, between 8 and 10AM.
Danielle apologized profusely, and assured me she knows how to set up the special appointment.
COMCAST, by the way, is great for apologizing---they do it all the time when they mess up your service, fail to provide reasonable Digital Voice in the Cinnaminson area, not show for appointments, mess up appointment registrations, etc, etc, etc.
Want to be they don't show?
Monday, February 16, 2009
Comcast---February 16, 2009
Comcast believes I have 4 Cable boxes---I have 3. I found this out last week when I returned an unused cable box and their representative told me my count had gone down from 5 to 4. Huh?
I only have 3, I said. No problem, they're sending out a technician on Tuesday to execute a search warrant on my premises. Presumably, at that point, they'll realize I only have 3.
Interestingly, the 4th cable box they believe I have has been used to order 7 on demand movies on my accounts since November (it could be worse, it could be more, and the person has decent taste in movies.)
After installing Purchase code PIIN's on all 3 of my Cable boxes last week, I thought I was fully armed to ask Comcast to remove the charges. They refused. Well, after some arm twisting (asking to talk to a supervisor, threatening to call my Cable ombudsman--whatever that is--they agreed to think about it.
They still didn't see the issue.
In fact, I was absolutely stunned to discover that Comcast can't prevent the purchase of any Pay-per-view activity from my house. Really?
Their solution? Put a purchase PIIN on all of my cable boxes. I did that, remember?
It's hard to believe that a company as big and tech savy as Comcast can't figure out where cable box
M1....805
really is.
All I know is that it's not in my house.
More to follow.
I only have 3, I said. No problem, they're sending out a technician on Tuesday to execute a search warrant on my premises. Presumably, at that point, they'll realize I only have 3.
Interestingly, the 4th cable box they believe I have has been used to order 7 on demand movies on my accounts since November (it could be worse, it could be more, and the person has decent taste in movies.)
After installing Purchase code PIIN's on all 3 of my Cable boxes last week, I thought I was fully armed to ask Comcast to remove the charges. They refused. Well, after some arm twisting (asking to talk to a supervisor, threatening to call my Cable ombudsman--whatever that is--they agreed to think about it.
They still didn't see the issue.
In fact, I was absolutely stunned to discover that Comcast can't prevent the purchase of any Pay-per-view activity from my house. Really?
Their solution? Put a purchase PIIN on all of my cable boxes. I did that, remember?
It's hard to believe that a company as big and tech savy as Comcast can't figure out where cable box
M1....805
really is.
All I know is that it's not in my house.
More to follow.
Sunday, February 25, 2007
Comcast Digital Voice in Cinnaminson---Problems
Anyone else picking up the 1210AM 50,000 Watts on their Comcast Digital Voice service in Cinnaminson, NJ?
The 1210AM Transmission Tower is about 1/2 mile from my house---in fact, I can it right outside my window as I post this.
Contact me and I'll let you know what Comcast's solution was to my problem.
The 1210AM Transmission Tower is about 1/2 mile from my house---in fact, I can it right outside my window as I post this.
Contact me and I'll let you know what Comcast's solution was to my problem.
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